Legal

Terms of Service

Please read these terms before placing an order with Boostup.

01What BoostUp Is

BoostUp.lol is a Discord-focused services marketplace. We help customers browse Discord services, place orders, track delivery, and contact support. Some services may be fulfilled by trusted partners, publisher networks, software systems, or third party providers. BoostUp may route orders, manage checkout, provide support, and help monitor delivery. BoostUp is not affiliated with, endorsed by, sponsored by, or officially connected to Discord or any other platform, brand, or company mentioned on the website.

02No Affiliation

BoostUp does not claim that any service is approved, endorsed, authorized, or supported by any third party platform. Platform names, logos, or references are used only to identify where a service may apply.

03Orders

When you place an order, you authorize BoostUp to process the order based on the information you provide. You are responsible for checking that all links, quantities, packages, and service options are correct before submitting payment. Orders may not be reversible once processing has started.

BoostUp may cancel or refuse an order if:

  • the service is unavailable;
  • the order information is incorrect;
  • the order violates these Terms;
  • the order creates fraud, safety, legal, payment, or abuse concerns;
  • the partner or provider cannot fulfil the request; or
  • payment fails or is flagged for review.

04Refunds

Refunds are handled based on the service type, order status, payment method, and support review.

Refunds may be available if:

  • an order cannot be started;
  • a service becomes unavailable before fulfilment;
  • a duplicate payment was made; or
  • BoostUp or a partner is unable to complete the order.

Refunds may not be available if:

  • the order has started;
  • the order has been completed;
  • the customer submitted incorrect information;
  • the customer changed or deleted the target link, account, post, server, or channel;
  • the account or content became private, restricted, removed, or unavailable;
  • the customer violated these Terms; or
  • the service listing states that the order is non refundable after processing.

Where appropriate, BoostUp may offer store credit, replacement, refill, partial refund, or another reasonable resolution.

05Payments

You agree to pay all prices, fees, and charges shown at checkout. Prices may change at any time. Payment processing may be handled by third party payment providers. By paying, you may also be subject to their terms, policies, fraud checks, and verification rules. BoostUp may cancel, hold, or review orders if a payment is disputed, reversed, flagged, or suspected of fraud.

06Chargebacks and Payment Disputes

If you have an issue with an order, contact BoostUp support first. Opening a chargeback without contacting support will result in account restrictions, cancellation of pending orders, loss of service access, or evidence being submitted to the payment provider. Fraudulent disputes are not allowed.

07Changes to These Terms

BoostUp may update these Terms from time to time. The updated version will be posted on this page with a new effective date. Your continued use of BoostUp after changes means you accept the updated Terms.

08Contact

Questions, reports, abuse notices, intellectual property concerns, or support requests may be sent through support tickets or by email: [email protected]